Bhatia Best undertook their Specialist Quality Mark Audit commencing Monday 2 February 2015 for a three day period.
The Quality Mark is a prerequisite for legal firms to operate in a publicly funded market.
All areas of the practice’s legal aid work were audited, including crime, family and public law.
The audit was particularly important at this present time as the Specialist Quality Mark standard or Lexcel is a prerequisite for an application for duty solicitor contracts in the future.
David Clegg, Senior Auditor for the SQM Partnership commented that this was “the best audit he had ever undertaken”. Bhatia Best passed the audit without the auditor identifying any critical, general or minor concerns at any of their three offices in Nottingham, Derby and Mansfield.
David Clegg also commented that he was particularly impressed with the smooth integration of Glansfields Solicitors at the Bhatia Best Mansfield office.
This quality standard gives Bhatia Best the platform to promote legal aid work throughout the East Midlands and, in particular, to bid for the all important duty solicitor contracts in criminal work.
Operations Director Matt Best commented that ‘whilst the run up to an audit is always a nervous time, the hard work over the preceding three years put in by the management team and all staff at Bhatia Best left him confident that the Specialist Quality Mark would be awarded without any major issues’.