High Praise for Alexis Mercer

Bhatia Best were delighted to receive this positive feedback from a new client of ours, recently represented by Alexis Mercer in our Criminal Defence department:

“I felt the need to write to you following the recent legal representation I received from your company.  I requested legal representation and was allocated Alexis Mercer from your firm.

Trainee Solicitor: Alexis Mercer

A few times in life I have required legal representation, with varying levels of satisfaction. I desperately hoped that my representation was top quality, due to the serious nature of the allegation.  In response to my prayers, I was allocated Alexis who did a fantastic job in representing me. 

Throughout my 30-plus hours in Mansfield police cells and the 2 interviews which took place, I felt really safe and supported by Alexis.  Throughout the whole process I felt she listened to my concerns and responded intellectually, with empathy and understanding.  At every step of the detention and interview process she took time to clearly explain what was happening and possible outcomes, which helped put me at ease through what was a very frightening experience for me.

I felt the need to write to you in order to commend and highlight the fantastic work Alexis did for me through, what was a terrifying ordeal. I would like to say a big “THANK YOU” to Alexis from me and my family for the support and guidance I received.  I will not hesitate to recommend your law firm to friends and family who are seeking legal representation.  I feel Alexis is a true asset to your firm and you are lucky to have such an intelligent and efficient employee.

I would be happy for you to use my comments any way you see fit, on any platform.  As I believe good work should be acknowledged, especially by someone like me who received such a good service.

RS, November 2019”

Such positive feedback is always great to received and we hope it demonstrates the high-quality standards and expectations we put in place. It also demonstrates the quality of our people and Alexis should be very proud of how she dealt with this case.

If you require any assistance from Alexis or anyone in our Team, please contact us:

Telephone – 0333 016 3333

Website – https://www.bhatiabest.co.uk/contact

Facebook – /bhatiabestsolicitors